12/12/2017: I talked to Megan today about the maturity notice for the finale payment of my auto loan I asked her to clarify the late charges on the account that were added to the finale bill and she got very short and snippy with me. She demonstrated no customer skills. They should be called Worst Bank of Ohio. Maybe I shouldn't have said that, I 'm sure they must have people with better customer skills. I should have known better than to let the dealer talk me into this bank loan. After the fact, my bank (US Bank) would have done better but with this banks term and prepayment penalties I would have lost money refinancing the loan.
They might have lower initial rates for a loan, but the contract is riddled with charges or fines for multiple things. The people are rude that work there. I am in the process of making my last payment and will never step inside that bank again.
The moral of the story is be sure you talk to your bank first and shop around to places that you can trust. Be sure to read the fine print and don't let the dealer tell you that they can get you a better deal because that may not be the case.
This bank is absolutely ridiculous!! What a JOKE! This place is so unorganized and absolutely not customer friendly! I still have a loan through this place and will BE switching to my bank Huntington! I understand that some people don't have any choice on who approves credit, but I have OPTIONS! F this bank don't use them!!!
Good luck and Best Wishes, Joe
Made only second payment AHEAD of the due date (via their online site. A site which leaves A LOT to be desired). The transaction cleared my bank four days before the due date. Today almost three week later, I receive a 'late notice' in the mail.
PLEASE BE WARE OF THIS BANK...VERY POOR CUSTOMER FROM MEGAN WHO BEHAVES LIKE SHE OWNS THE BANK AND CRAIG WHO ALSO BEHAVES LIKE HE CAN EXPLAIN HIS WAY OUT OF ANYTHING. THE BANK IS TOO QUICK TO CHARGE FEES WHILST IN THE 10 DAYS GRACE PERIOD.
PLEASE TAKE YOUR BUSINESS SOMEWHERE ELSE...THIS IS A FOOLISH BANK.
With this being only my second payment, and already this bank's system has had this caffuffle, well, leaves me less than confident with this bank's capabilities.
First Bank Of Ohio is a US Bank based in Tiffin, Ohio. First Bank Of Ohio is located at 175 S Washington St, Tiffin, OH 44883, USA.
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